Shipping & Returns
Shipping & Returns
Shipping
Free standard shipping on every US order. No minimum required.
- Where we ship: All 50 US states, including Alaska, Hawaii, and US territories.
- Processing: 1-2 business days (Mon-Fri, excluding US holidays).
- Delivery: 3-7 business days standard.
- Tracking: Sent via email as soon as your order ships.
If your package has not arrived within 14 business days, please email support@everessentials.store and we will investigate with the carrier.
Returns
We accept returns within 30 days of delivery.
- Items must be unused, unopened, and in original packaging.
- For hygiene reasons, opened skincare, lip products, and personal-care tools cannot be returned unless damaged or defective.
- Sale and final-sale items are not eligible for return.
How to Start a Return
- Email support@everessentials.store with your order number and reason for return.
- Our team will reply within 24-48 hours with return instructions.
- Ship the item back to us using a tracked service. Customers are responsible for return shipping costs.
- Once received and inspected, we will process your refund within 5-10 business days to the original payment method.
Damaged or Wrong Items
If your order arrived damaged or you received the wrong item, please email us within 7 days of delivery with photos. We will arrange a free replacement or full refund — no return required.
Questions?
Email support@everessentials.store. We respond Monday through Saturday, 9AM-6PM EST, within 24-48 hours.