Refund Policy

Refund & Return Policy

We want you to love every Ever Essentials product. If you are not completely satisfied, we accept returns within 30 days of delivery.

Eligibility

Items must be unused, unopened, and in original packaging.
For hygiene reasons, opened skincare, lip products, and personal-care tools cannot be returned unless damaged or defective.
Sale and final-sale items are not eligible for return.

How to Start a Return

Email support@everessentials.store with your order number and reason for return. Our team will reply within 24-48 hours with return instructions.

Return Shipping

Customers are responsible for return shipping costs. We recommend using a tracked shipping service — we cannot guarantee receipt of returned items.

Refunds

Once we receive and inspect your return, we will email you to confirm. Approved refunds are processed to the original payment method within 5-10 business days. Original shipping charges are non-refundable.

Damaged or Wrong Items

If your order arrived damaged or you received the wrong item, please email us within 7 days of delivery with photos. We will arrange a free replacement or full refund — no return required.